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Installation Guide for PreViser™ risk and disease assessment software
Thank you for your interest in PreViser™ risk and
disease assessment software, also known as the Oral Health Information Suite™,OHIS™, or the RiskCalculator™. This guide will walk you through the system
requirements, how to download the setup files, and the first-time installation
instructions.
Note: If you have already installed an earlier
version of PreViser™ software on your computer, please refer to
the Upgrade Guide to ensure you
do not lose your existing data.
Do NOT uninstall a previous version or you will lose your
data.
If you plan to run the program on multiple computers on a network
sharing a single data file, there are a few key changes you must
make on each computer as you are installing the software. Please refer
to the relevant Networking
documentation for PreViser version 3.0 posted on the PreViser
Support Site for these steps.
This Installation Guide contains
the following parts:
Part 1 - System Requirements: What
you need to run the application.
Part 2 - Downloading Instructions:
How to download the initial setup file.
Part 3 - Installation Instructions:
How to install the software on your computer from the setup file.
Part 4 - What to do next.
Notes:
If you have a slow (dial-up) Internet connection and would prefer to receive the setup file on CD-ROM
to avoid download time, please contact PreViser Support and we will send
you a disk by mail.
You will need administrative privileges on your computer in order to install the application.
WARNING: Your data stays on your local computer, not on PreViser's servers. If you
uninstall the software or have a hard drive failure, you will lose your patient
data, so always make a backup copy of your data file
prior to uninstalling, and on a regular basis to protect your data. Please contact a PreViser Support Representative
if you have questions about this, or see the Disaster Recovery Documentation
in the Quick Start Guide or User's Guide.
Part 1: SYSTEM REQUIREMENTS
First, check the System Requirements and verify that
the computer on which you will install the software meets them, so you
can run the program correctly.
PreViser™ is an application that resides on your local computer.
The software must be installed on a Windows-based or Macintosh-based computer
with the ability to connect to the Internet.
REQUIRED:
- FOR WINDOWS USERS:
- WIndows Operating System: any of XP/2000/Server2003 (must have latest updates installed, free from www.microsoft.com)
- Microsoft Internet Explorer 6.0 (or greater) installed on your computer
(get it free here)
- Java Runtime Environment v1.4 or greater (the appropriate JRE will be installed during the PreViser™ setup)
- 32 MB RAM (or better)
- Pentium processor
- Super VGA (800 x 600) or higher-resolution monitor with 256 colors
or better
- 26 MB Hard drive space for PreViser™ plus 98MB hard drive space for Java Runtime Environment
- Dial-up or Dedicated Internet connection
- FOR MAC USERS:
- Macintosh Operating System: OS X 10.4 or greater
- Macintosh Safari (should already be included with OS X)
- 32 MB RAM (or better)
- Pentium processor
- Super VGA (800 x 600) or higher-resolution monitor with 256 colors
or better
- 26 MB Hard drive space for PreViser™
- Dial-up or Dedicated Internet connection
RECOMMENDED
- Color or Black and White Printer
- Super VGA (1024 x 768) or higher-resolution monitor with 16,000 colors
or better
- Dedicated Internet connection (for example, cable or DSL)
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Part 2: DOWNLOADING
INSTRUCTIONS
1. Go to www.previser.com
and click the shortcut to "Install and Try PreViser Version 3.0" on the right side of the page.
2. You will reach the My Account area of the website.
3. You have three choices, depending on whether you have
a user account. If you already have a user account (username and password received from PreViser), enter that information
onto the account login field and click "Log in and Download"
to verify your existing account information and proceed to download. If you forgot your username or password, enter the email address associated with that account and the system will immediately send your account information to that address. If
you (or anyone in your office) do not yet have an account, click "Create a
free account" and you will fill out a form with information and choose
a username and password for your account. We will send you your user information and instructions by email when you click "Create Account."
4. Review these installation instructions, then click Download for either Windows or Macintosh operating system. You will download the setup file which you will then run to install the program.
5. Choose to either OPEN or SAVE
the file. We recommend
you SAVE the setup file, then install it, to avoid any
problems during this process. If you select Open, the installation process will begin automatically
by downloading the setup file to a temporary folder. If you select Save,
the file will download to a location you choose (such as your Desktop),
then you can install it from that folder when you choose.
6. Save the setup file in a temporary location
where you can easily locate it, such as your Desktop or your "My Documents"
folder (Windows) or your Home or Downloads folder (Mac).
7. Once the download is complete, you are ready to install
the program, as described in the next section.
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Part 3: INSTALLATION INSTRUCTIONS
1. After you have downloaded the setup file (called previserv30setup.exe
in Windows or PreViser3.0.mpkg on a Mac), go to the location where you saved the file.
2. Run the file by double-clicking on the icon or file name. The installation wizard will start; this may take a few seconds to open.
3. Follow the steps of the installation process
as detailed here. Choose the appropriate options in the installer, clicking
Next or Continue to proceed through each step of the Install wizard.
The order of the screens varies slightly depending if you are a Windows or Mac user, but the basic components are:
Introduction Screen:
When you double-click on the file icon, the Installation
Wizard should initiate the install and you'll see a welcome screen.
Click Next or Continue.
End-user License Agreement:
You will be asked to read through the End-User License Agreement, and
indicate whether you AGREE or DISAGREE with these terms of use. If you
DISAGREE, the installation will terminate. You must accept the terms this license
to continue the install.
Choose Destination Location:
Select a location for the application folder. The default option
for Windows is on the "C" drive in the folder "Program
Files," and for Mac it is your "Applications" folder.
If you want to change the installation location, click on the Browse
button and choose the folder where you want the program installed.
Installation Type:
If you will use the software on multiple computers and want to share the data over your network, on this screen you will choose the type of installation you want on each computer. One computer will be the "server" which requires Full Installation. The others are "client" computers requiring only the limited "Client Tools Only" installation package. If you will use the software on only one computer, choose Full. Easy instructions on setting up the program on multiple computers are on the Networking page of the Support site here.
Start Installation:
Click Next on this screen will start the automatic process of installing
the files correctly into the application folder, which displays in a
progress window.
Installation Complete:
Once the installation is complete, the installer will display a verification
screen. Choose Finish to exit the Wizard.
4. You are now ready to open
the application for the first time.
For Windows users: There are two ways
you can open the program at any time, depending on your preferences. One
option (recommended) is to go to your computer Desktop and double-click
on the shortcut icon (see below) to launch the application.
The other option is to click the Start button (in the
lower left corner of your screen), then go to Programs > PreViser v3.0
> PreViser v3.0. For Mac users: From the Finder sidebar click Applications, then double-click the PreViser™ application logo.
However you choose to open the application, look for the small
PreViser™ logo shown here:
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Part 4: WHAT TO DO NEXT:
In order to start using the application, you will need to enter some setup
information on the Options page you will see the first
time you open the program.
In order to use the program in fully functional mode to do "real"
risk and disease assessments, rather than run in Demonstration Mode only,
you need to activate the software with a username and password from PreViser, which you manage on the My Account area of PreViser website.
If you plan to run the program on multiple computers on a network
sharing a single data file, there are a few key changes you must
make on each computer once you have installed the software. Please refer
to the relevant Networking
documentation posted on the PreViser
Support Site for these steps.
You should begin by referring to the Quick
Start Guide which you may access from that Options page or
from the menu of help resources shown when you click the Support button.
This brief resource provides key instructions and information so you can
immediately begin using the program correctly and protect your data.
We welcome your feedback! Your input helps us know how to better meet your needs and enhance the tools and services we offer you. If you have suggestions or change requests, please send your comments and ideas to our team at support@previser.com.
Again, thank you for your interest in PreViser Corporation and PreViser™ risk and disease assessment technology. Should you have any questions or problems
during this process, please contact PreViser Support. We are available
during weekday business hours by phone 360-661-5763 or by email at support@previser.com. You can find many user Help resources, FAQs, etc at any time online on the PreViser Support Site.
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