What hardware or other equipment do I need to use PreViser at my practice?

The basic set of hardware required to make best use of PreViser technology includes: Desktop Computer, Monitor, Handheld Computer (optional), Printer, Firewall, and Cabling. Since your practice will store sensitive information on your computer system, PreViser requires that firewall protection is installed at your office. This firewall is included in the subsidized Provider Hardware budget.

What are the system requirements to run the PreViser RiskCalculator™ application?

REQUIRED:
- Windows operating system (any of 2000/XP/ME/98)
- Microsoft Internet Explorer 6.0 (or greater)
- 32 MB RAM (or better)
- Pentium processor
- Super VGA (800 x 600) or higher-resolution monitor with 256 colors or better
- 10 MB Hard drive space or more
- Dial-up or Dedicated Internet connection

RECOMMENDED:
- Color or Black and White Printer
- Super VGA (1024 x 768) or higher-resolution monitor with 16,000 colors or better
- Dedicated Internet connection

 

Does PreViser plan any updates to the software application?

Yes, PreViser plans to release frequent system updates and feature enhancements over the next two years. Updates to software in your office should have minimal impact on support. We desire that system updates happen seamlessly for you.

How do I get upgrades from PreViser?

When PreViser makes any upgrades to the software or services we provide you, we will notify you by email and indicate any action steps necessary to take advantage of these improvements.

How do I find what version of the RiskCalculator I have installed?

To check which version you are running:

1. Open the application
2. On the top toolbar click Help and select About PreViser RiskCalculator from the drop-down menu
3. The window that pops up lists which version of the RiskCalculator you have installed (for example, "version 2.0, Beta 4").
4. Click "OK" or the exit button to close that dialog box.

 

How do I know if I have the most recent version of the RiskCalculator?

To check if you are running the most current version of the software:

We will inform you when any upgrades are released and available, by email at the address you provided to us when you downloaded the application or signed up for an account (requested a username).

You may also verify that you are running the most recent version at any time, by comparing the version you have installed to the version available to download at www.previser.com. To do this, check which version you are running (see the instructions above), then go to www.previser.com and click Products to find out the currently available version of the software.

Higher numbers indicate a newer version, so if you are running version 2.0 Beta 4, and version 2.0 Beta 5 is available at www.previser.com, you may upgrade. (Note: Please carefully follow the instructions there, so that you do not uninstall and lose your data in this process.)

 

What kind of computer do I need in order to use PreViser? Can I use a Mac?

Currently, using PreViser requires a PC (a Windows-based operating system) with Microsoft’s Internet Explorer browser (version 6.0 or greater) installed on the machine, and a dedicated or dial-up Internet connection. The application is not compatible with Macintosh operating systems.

My Internet connection uses the same line as the main office phone – will the phone be unavailable whenever I have the PreViser application open and running?

No. The application resides primarily on your computer, so you will not be online during the entire session from when you open the application. You will only need to connect to the Internet briefly for certain functions, such as transmitting a Risk Assessment or accessing your Online Billing information.

I like Netscape more than Internet Explorer. Can I use that as my browser instead?

Yes. You can use any browser you like. However, you must have Internet Explorer (version 6.0 or greater) installed on your computer, as the PreViser RiskCalculator software uses some of its technical components for navigation and using the application.